Help Center
Choose a Quick Link Below or SearchBecome A Customer
If you're a licensed installer or dealer, fill out an application today to become an ADI customer.
I'm interested in becoming a customer. What’s the process?
Thanks for your interest in ADI. Our customers are licensed installers and dealers only; ADI does not sell direct to end users. Get started by visiting our Become a Customer page and filling out an application.
When will I hear back about my customer application?
You will get immediate online access to browse products following your customer application by receiving an email with login information. You will be able to place orders through the ADI website or the ADI mobile app only after our team verifies your company information within 1-2 business days. During this process, you may hear from an ADI representative.
Do you offer a line of credit?
Yes, our customers have two options for credit based on their annual sales and estimated credit spend. Following the completion of your customer application, you may apply for credit terms. You will receive an email from our credit department when your application is approved.
Do I need to commit to a certain annual spend to become an ADI customer?
No. While you do not have to maintain a certain level of spending to become or remain an ADI customer, eligible customers may join our ADI Rewards Program to earn points on ADI purchases that can be redeemed for merchandise, travel and other items. Learn more about our ADI Pro Rewards program.